SpringFire

Forms & Flows

Collect the details once. Help the next step happen.

Build intake forms, consent records and step-by-step procedures around the way your team works. Collect clearer information, reduce retyping and make required tasks easier to follow.

The SpringFire form builder showing a multi-step form.
The form builder: fields, steps and conditions set out in one place. Demonstration data.
  • Ask the relevant questions

    Use conditional questions, information you already hold and validation that catches mistakes before submit.

  • Turn submissions into useful records

    Review what will be written before a submission creates a client, staff member or enquiry.

  • Make the process repeatable

    Put forms, materials and follow-up actions into a workflow staff can follow.

How it works

  1. Create and review

    Build a form field by field, or describe it, or start from a paper form, and AI drafts it for you to check.

  2. Publish or attach

    Share a link or QR code, send it, or attach it to shifts, bookings or a person.

  3. Complete

    People complete it on a phone or computer, with signatures and consent recorded.

  4. Review and act

    Review the submission, create the record it describes, and start the next step.

What you can do with Forms & Flows

Forms that ask the right questions

Multi-step forms with signatures, file uploads and photos. Questions can appear, disappear or become required based on earlier answers, and validation checks answers before submit. Describe a change in plain English, see exactly what would change, and approve it.

Share them the right way

Publish a form as a link or QR code, send it by email, or complete it in the phone app. Personal links can work once, and you can ask for a date of birth or the last digits of a phone number before a form opens. Consent is recorded with its wording, and each completed form produces a PDF.

Records created after review

A submission never creates a record by itself. Open it, check the mapped fields and any possible duplicates, then create the client, staff member or enquiry.

Required steps on the shift

Attach forms and procedures to a type of shift. Staff are shown what's outstanding and can't clock off until the required items are done.

Procedures as workflows

Turn a procedure into steps staff work through in order: forms to complete, materials to record as used, and automatic emails or texts. Attach a workflow to a client, a staff member, a shift or an enquiry, export it as a PDF, or have an accepted order for a particular product start one.

Connect it to the rest of your business

What it looks like at your stage

  • Starting out

    An intake form with consent from your first client, shared by link or QR code.

  • Growing

    Procedures new staff can follow step by step.

  • Established

    Required steps on every shift, and a review step before any record changes.

From $50 + GST a month for one user, or $199 + GST for your whole team, up to 100 users when you join by 31 December 2026. Core tools are in every plan, with unlimited clients and no commission on your payments. The AI receptionist, SMS and card processing cost extra.

See pricing

Questions about Forms & Flows

Does a submission create records automatically?

No. Someone with access reviews the submission, sees the fields that will be written and any possible duplicates, and then creates the record. Submissions don't overwrite existing records.

Can I edit a form that's already in use?

Yes. Change it by hand or describe the change and approve it. Forms already completed stay exactly as they were submitted.

How many forms can we have?

Up to 12 form templates can be in use at once, and more on request. A template you take out of use keeps its completed forms. Workflows aren't limited this way.

What about our existing PDFs?

To have an existing PDF signed as it is, use Documents & e-signing. To turn a paper form into an online form, start from a photo or PDF of it and AI drafts the fields.

See it working on your own scenario.

Bring the part of your business you would most like to simplify. In a 30-minute walkthrough we'll show how SpringFire could help and what getting started would involve.

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