SpringFire for local service businesses
Make it easier to book you, and easier to run the day.
Connect online bookings, reminders, customer records and payments. Stay responsive while you are serving someone, and keep memberships or product sales alongside the service where you need them.
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Easier customer booking
Customers book from your website or Google listing, and choose a team member if you let them.
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Fewer manual reminders
Email and SMS reminders go out at the times you choose.
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Clearer repeat-service billing
Memberships and session packs bill by card, with sessions booked against them.
How the work flows
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Discover and book
A customer finds you on Google or your website and books a real time.
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Reminder and intake
Reminders and any intake form go out before the appointment.
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Service
Your team sees the day's bookings and the customer's history.
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Pay and rebook
Take payment by card, and the customer can book again from their link.
Wherever your business is today
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Starting out
A credible online presence and your first booking journeys.
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Growing
Several team members, repeat clients and memberships.
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Established
Feedback after every visit, Google reviews answered and team consistency.
Where to start
- Bookings Customers book the times you offer, and confirmed bookings reach your team's schedule. See Bookings
- CRM & Campaigns Every enquiry with an owner and a next step, plus campaigns, reviews, your Google listing and website. See CRM & Campaigns
- Quotes, Invoicing & Payments Quotes accepted online, invoices from recorded work, card payments, recurring plans and participant funding. See Quotes, Invoicing & Payments
Getting started
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Show us how you work
Tell us what takes time today and what you want to improve.
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Set up the essentials
Agree the services, roles, records and workflows your team needs first. We set it up with you and import staff and client lists from a spreadsheet, at no extra cost.
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Try it with your team
Explore your configured 14-day trial and decide whether it fits. No card is needed to start the trial we set up for you.
From $50 + GST a month for one user, or $199 + GST for your whole team, up to 100 users when you join by 31 December 2026. Core tools are in every plan, with unlimited clients and no commission on your payments. The AI receptionist, SMS and card processing cost extra.
See pricingPractical questions
Do you charge commission on bookings?
No. SpringFire isn't a marketplace and is commission free, on bookings and on payments. Costs to know about: SMS reminders use prepaid credits, the AI receptionist is an optional add-on, and Stripe charges card fees to your Stripe account.
Can customers choose a staff member?
Yes, if you turn it on. They pick a named team member or anyone available.
Can we run classes?
Group sessions work by setting a capacity on a service. Class timetables with waitlists aren't available.
Can we sell products too?
Yes. Track stock and sell online for pickup or delivery, or sell to a client at the counter.
Bring your current setup. We'll walk through how it could work.
Bring the part of your business you would most like to simplify. In a 30-minute walkthrough we'll show how SpringFire could help and what getting started would involve.