Pay as you go
$50 a month + GST
$55 a month including GST
- Includes 1 user.
- Each extra user: $15 + GST ($16.50 inc GST) a month.
- Billed monthly.
Costs less for 1 to 10 users.
Pricing
Clear costs for the way your business works.
Compare the platform price for your team, see what is included and understand optional usage costs before you commit.
Plans
Flat rate
Offer until 31 December 2026$199 a month + GST
$218.90 a month including GST
- Your whole team on one price. Join by 31 December 2026 and up to 100 users are included for as long as you stay on the flat rate.
- Beyond 100 users: $15 + GST ($16.50 inc GST) a month each.
- Or pay yearly: $2,000 + GST a year ($2,200 including GST), with the same users included and extra users at $180 + GST a year each.
Costs less from 11 users.
What's a user? A user is anyone who signs in to SpringFire on your team: owners, administrators and staff all count the same. The clients you serve never count.
Prices are in Australian dollars and exclude GST; 10% is added at checkout. You choose your plan and can change it in your billing settings. SpringFire doesn't switch plans for you, so check the comparison below when your team changes.
Included in every plan
- BookingsCustomers book the times you offer, and confirmed bookings reach your team's schedule.
- CRM & CampaignsEvery enquiry with an owner and a next step, plus campaigns, reviews, your Google listing and website.
- Rostering & TimesheetsRepeating and open shifts, leave, checks before assignment, clock-in on a phone or kiosk, and approved hours.
- Client Records & NotesContacts, appointments, notes, forms and documents on one record, shared with the client only when you choose.
- Forms & FlowsIntake forms, consent and step-by-step procedures, completed on any device and reviewed before records change.
- ComplianceRequirements, evidence, expiry and approvals in one place, checked before people are rostered.
- Documents & e-signingDraft agreements on your letterhead, get existing PDFs signed, and share current policies.
- Quotes, Invoicing & PaymentsQuotes accepted online, invoices from recorded work, card payments, recurring plans and participant funding.
- Online OrderingA storefront for your products, paid online or at the counter, for pickup or delivery, with a live order board.
- InventoryStock with batches, expiry and costing, used up by the work, across one or more locations.
- Deliveries & FleetA dispatch board, runs for your own drivers, vehicles, proof at the door and a customer status page.
- Unlimited clients on every plan
- Phone app for staff and clients (iPhone and Android)
- Setup with our team, and staff and client lists imported from a spreadsheet, at no extra cost
- Primary records and documents hosted in Australia
- Email sending, and a website for your business on your own domain
- No commission on the payments you receive
- Cancel any time; access continues to the end of the paid period
Optional add-ons and usage costs
AI receptionist (optional add-on)
$20 + GST ($22 inc GST) a month, including 30 minutes each billing cycle. Included minutes don't roll over.
| Pack | Minutes | About per minute |
|---|---|---|
| $20 + GST | 60 | 33¢ + GST |
| $90 + GST | 300 | 30¢ + GST |
| $240 + GST | 900 | 27¢ + GST |
Website chat replies use the same credits. When credits run out, incoming AI calls aren't answered and chat shows your offline message until you top up. Calls and chats are processed by our voice provider in the United States.
About the AI receptionistSMS credits
SMS reminders, notifications and campaigns use prepaid credits.
| Credits | Price | Per credit |
|---|---|---|
| 50 | $5 + GST | 10¢ |
| 100 | $9 + GST | 9¢ |
| 250 | $20 + GST | 8¢ |
| 500 | $37.50 + GST | 7.5¢ |
| 1,000 | $70 + GST | 7¢ |
Card payments
SpringFire is commission free: we take no share of invoices, payment requests, online orders or subscriptions. Your customers pay through your own Stripe account, Stripe charges its processing fees to that account, and SpringFire doesn't add a surcharge.
Other services you use
Your website is included in your plan. The Xero integration is an optional add-on (see "Which features cost extra?" below). Connected services such as Xero and Google, and your website's domain name, are billed by those providers.
Compare with your current costs
Enter the monthly cost of the subscriptions SpringFire could replace for you, and the number of people who would sign in. Figures exclude GST. Not every tool is replaceable, so only include the ones that are.
Calculated for (whole numbers from 1 to 500).
You pay now
$0 /month
SpringFire, pay as you go
$110 /month
Difference
Enter what you pay for the tools SpringFire could replace to see the difference.
/month
Before GST. Doesn't include SMS credits, extra AI minutes, card processing fees or the time your team spends. It compares subscriptions only; it isn't a forecast of savings.
Estimate the time involved
An illustration based only on your own assumptions. Pick one repeated task, such as writing up timesheets or chasing signatures.
About hours a week, on your assumptions. Fill in all three to see an estimate.
This is time, not money: it doesn't reduce what you already pay your team. Results depend on your setup and how your team works.
Setup and your trial
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Show us how you work
Tell us what takes time today and what you want to improve.
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Set up the essentials
Agree the services, roles, records and workflows your team needs first. We set it up with you and import staff and client lists from a spreadsheet, at no extra cost.
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Try it with your team
Explore your configured 14-day trial and decide whether it fits. No card is needed to start the trial we set up for you.
Pricing questions
What counts as a billable user?
A user is anyone who signs in to SpringFire on your team: owners, administrators and staff all count the same. The clients you serve never count. People who are active or still being set up count; people you've deactivated don't.
When does the lower-price plan apply?
Pay as you go costs less for 1 to 10 users. From 11 users the flat rate costs less. You choose your plan and can change it in your billing settings; SpringFire doesn't switch plans automatically, so check the calculator when your team changes.
How does the 100-user offer work?
Join the flat rate by 31 December 2026 and up to 100 users are included for as long as you stay on the flat rate. Beyond 100 users, each extra user is $15 + GST a month. Businesses joining after the offer ends get the standard allowance of 20 users. When you add users part-way through a billing period, the next invoice includes a part-period amount; when people leave, the charge drops from the next period.
Which features cost extra?
The AI receptionist is an optional add-on at $20 + GST a month with 30 minutes included, and extra AI minutes are prepaid. The Xero accounting integration is an optional add-on at $20 + GST a month; CSV and Excel exports are included without it. SMS messages use prepaid SMS credits. Card payments carry Stripe's processing fees, charged to your own Stripe account. Everything else on this page is included in your plan.
How does the trial work?
After a walkthrough, our team sets up your account around how you work and starts a 14-day trial. No card is needed to start that trial. To continue, choose a plan and add a card in your billing settings.
What setup and import help is included?
Setup is included at no extra cost. We set up your account with you: your services, roles, terminology and the first forms and workflows, and we import your staff and client lists from a spreadsheet. If you need other historical records moved, we'll scope that with you before you commit.
What happens when I cancel?
Cancel in your billing settings and you keep access to the end of the period you've paid for. Unused time isn't refunded. Before you go, export the records you need to spreadsheets or PDF.
Do your prices include GST?
No. Prices exclude GST, and 10% GST is added at checkout, so $199 + GST is $218.90 charged to your card. Each payment comes with a tax invoice.
Do you take a commission on our payments?
No. SpringFire is commission free. Payments from your customers for invoices, payment requests, online orders and subscriptions go to your own Stripe account, and Stripe charges its card processing fees there. SpringFire doesn't add a surcharge for your customers.
How do I pay?
By card. Monthly plans are billed each month; the annual flat-rate plan is billed once a year.
Is my data stored in Australia?
Your primary records and documents are. SpringFire runs on Microsoft Azure in Australia, documents are stored in Amazon S3 in Sydney, and in-app AI runs on Australian infrastructure. Some services we use, such as email, SMS, card payments, maps, the optional AI receptionist's voice provider and the model that draws pictures for your website, operate from the United States; our Privacy Policy lists each one and what it receives.
See what it would cost for your team.
In a 30-minute walkthrough we'll look at the work you want to simplify, show the relevant parts of SpringFire and go through the costs that would apply to you.