SpringFire

Products

Connect the work. Give your team more time.

Explore the tools that bring your enquiries, people, service delivery and payments together. Start with the work you want to improve, then see how the rest connects.

Find your business stage More you can do Integrations

Welcome and win customers

Be easy to find, book and talk to.

Organise people and deliver work

Plan the work, keep records and checks current.

Finish the paperwork and get paid

Agreements signed, invoices out, payments in.

Sell products and deliver them

Online orders, stock and the drive to the door.

Wherever your business is today

Business stage isn't team size or industry. Start with the stage that sounds like you.

Starting out: a professional setup from the first client

Put the basics in place once, so every enquiry, client and invoice follows the same tidy path as you grow.

  • Take bookings online

    A booking page for your website and Google listing, built from the times you actually offer.

    See Bookings

  • Welcome clients properly

    Intake forms with consent, and a service agreement drafted on your letterhead and signed on a phone.

    See Documents & e-signing

  • Get paid without chasing

    Quotes the customer accepts online, and invoices with a card payment link.

    See Quotes, Invoicing & Payments

  • Look established online

    A website on your own domain, set up with you and hosted by us.

    See websites

From $50 + GST a month for one user, with every core tool included. See pricing

Growing: more work without more retyping

As the team and client list grow, let one piece of work carry its information into the next step.

  • Roster with the details attached

    Repeating shifts, open shifts staff can claim, approved leave and required forms on the shift.

    See Rostering & Timesheets

  • Bill from recorded work

    Approved hours become invoices for review, and payroll hours go to Xero.

    See how billing follows the work

  • Follow up every enquiry

    One list of enquiries, each with an owner, reminders and its appointments.

    See CRM & Campaigns

  • Repeat revenue on a schedule

    Plans and session packs your clients subscribe to, collected by card or tracked by hand.

    See subscriptions

Established: visibility, control and consistency

See what needs attention, decide who can see and do what, and keep evidence organised as the work happens.

  • See the exceptions

    Missing checks, timesheets waiting for approval, low participant budgets and low feedback ratings, each on a list someone can act on.

    See Compliance

  • Decide who sees what

    Access levels you build area by area, and documents marked shared or withheld for each client.

    See Client Records & Notes

  • Keep evidence as you go

    Completed forms are locked and attributed, consent is recorded with its wording, and admins can download an audit pack.

    See Forms & Flows

  • Use your own words

    Rename more than 30 core terms, from client and staff to appointment and service, starting from your industry's defaults.

    See how SpringFire adapts

Multiple locations: each site and the whole operation

Organise work by branch, keep each site's team to its own records, and give a head office a view across linked businesses.

  • Organise work by branch

    Tag people, clients, shifts, bookings, invoices and enquiries to a branch, then filter lists, the dashboard and payroll by it.

    See multi-site details

  • Keep each team to its own site

    Limit a user to their home branch, so site managers work with their own records.

    See access controls

  • Stock by location

    Hold stock at several locations and transfer it between them.

    See Inventory

  • A view across linked businesses

    A head-office console showing each linked business's invoicing, shifts, bookings and compliance, with switching into any location.

    See group oversight

Branches within one business

Tag people, clients, shifts, bookings, invoices, quotes and enquiries to a branch. Filter lists and the dashboard by branch, run the payroll report per branch, and limit a user to their home branch.

Linked businesses under a head office

For groups and franchises, our team links separate SpringFire accounts under a head office. The head-office console shows each location's invoicing, shifts, bookings and compliance with group totals, and head-office staff can switch into a location and back.

More you can do with SpringFire

  • Your words, everywhere

    Rename more than 30 core terms, from client and staff to appointment, service and workflow, starting from the defaults for 15 industries. Your words appear on pages, emails and PDFs.

  • Dashboards and reports

    Dashboards for each role with 30-day trends, plus up to eight form or workflow templates you choose to track. Export payroll, invoices, compliance and the ledger to spreadsheets, and invoices, quotes, forms and audit packs to PDF.

    See the stage pathways

  • A phone app for staff and clients

    On iPhone and Android, staff see their shifts, clock in and out, complete forms and request leave. Clients see their services, bookings and shared documents.

    See attendance on a phone

  • Resource Hub

    Share current policies and resources with staff, clients or clients on particular plans, with sensitive documents behind a PIN.

    See the Resource Hub

  • Subscriptions and session plans

    Plans and packs your clients subscribe to, with sessions each cycle, collected by card or tracked by hand.

    See subscriptions

  • Participant funding

    Track NDIS and other funding against the budget you recorded, from booked to paid, and check it against the balance you confirm.

    See participant funding

  • Feedback and reviews

    Ask for feedback after each service, alert your team to low ratings, and read and reply to Google reviews.

    See feedback and reviews

  • Payment requests

    Take a card payment on the spot by QR code, link or SMS, and refund it from the same place.

    See payments

  • Bills from contractors

    Contractors bill you from their approved timesheets, and you approve them and record payments.

    See contractor bills

  • A website on your domain

    We set up and host a website for your business on your own domain, with your booking page and contact form built in.

    See websites

Connected tools

  • Xero Invoices, payments and payroll
  • Stripe Online payments
  • Google Calendar Booking calendar
  • Google Meet Video appointments
  • Google Business Profile Business profile
  • Apple Wallet and Google Wallet Passes on the phone

What each connection does and how to set it up

From $50 + GST a month for one user, or $199 + GST for your whole team, up to 100 users when you join by 31 December 2026. Core tools are in every plan, with unlimited clients and no commission on your payments. The AI receptionist, SMS and card processing cost extra.

See pricing

What would you do with less admin in the way?

Bring the part of your business you would most like to simplify. In a 30-minute walkthrough we'll show how SpringFire could help and what getting started would involve.

Book a walkthrough Ask a question

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